Has this invoice been paid?
Ask in Slack or Teams. Partner Element tells you where the invoice actually is, received, approved or paid, with the dates and the PO it was matched to. No need to log into the ERP or AP system.
Why “where’s my invoice?” takes three logins.
One invoice, one status — scattered across the AP inbox, the approval tool, and the ERP. And the person asking usually has access to none of them.
Vendors ask you, you ask AP
The vendor emails the person who bought it. They forward it to AP. AP digs, replies, and the answer travels back down the chain — a day later. Sometimes a week.
Status lives in three places
Received sits in the AP queue. Approved sits in the P2P tool. Paid sits in the ERP. Answering one question means checking all three — in order.
“Not found” is its own mystery
Sometimes the invoice simply isn’t in the system yet. Lost in an inbox? Stuck in OCR? Never sent? Nobody can say — so everybody keeps checking.
Ask. Get the status. Reply to the vendor.
No rip-and-replace. Partner Element reads what’s already in your stack and listens in Slack. Access follows the rules you set. It never changes anything on its own.
Ask like you’d ask a person
- “Has INV-2201 been paid?”
- “What’s our payment history with Acme?”
- By invoice number, vendor, amount, or PO
The whole trail, in one reply
- Received, approved, paid — with dates and amounts
- Matched to its PO, with the balance behind it
- Access follows the rules you set
Not arrived yet? It watches.
- If the invoice isn’t in the system, it says so plainly
- Offers to watch for it and notify you when it lands
- No more “checking again” — the answer comes to you
Works with the systems already in your stack.
Partner Element connects to the systems where vendor spend lives. Available today with NetSuite, Zip, Ironclad, Gmail, Google Drive, Slack and Teams. Other systems can be connected through their APIs.
Invoice status, answered.
How do I check if an invoice has been paid?
Ask in Slack or Teams by invoice number, vendor, amount or PO. Partner Element replies with where the invoice is, received, approved or paid, with the dates and payment details available in your systems.
What if the invoice isn’t in the system yet?
It says so plainly, rather than leaving you guessing whether the invoice is lost or simply early, and offers to watch for it. Partner Element can also connect to your shared inbox and your AP system, so it sees invoices before they reach your finance system.
Where does the status come from?
From your connected systems. Approvals come from whichever system runs them. Payment comes from your ERP. Before an invoice is entered anywhere, it sits in a shared inbox or an AP system. Partner Element pulls those records into one answer.
Can I see a vendor’s whole payment history?
Yes — “What’s our payment history with Acme?” returns the invoices, amounts, and dates. Access follows the rules you set.
Does Partner Element change anything in our systems?
Only when you ask. It reads across your systems to answer questions. Today it can close a purchase order in NetSuite, and it does that only when someone presses the button in Slack. It never acts on its own.
Stop forwarding “has this been paid?” emails.
30-minute demo. We'll show you what your team's last 50 invoice questions would have looked like in Partner Element.
Contact us: support@partnerelement.com